I only sell digital products, and unlike what you might think, I am more interested in your satisfaction and happiness than your money. I care that this works for you, and if it doesn’t, I want to work things out. That said, I do ask for honesty. If you got value from my digital product, please don’t ask for a refund simply to save a few bucks. Please support those who help you and it will be returned tenfold!
Currently, NO REFUNDS are available on digital projects if our system shows that the product download link has been clicked.
If you have purchased one of my digital products, and have NOT not clicked the link to access the product, you may request a refund within 30 days of purchase.
To request a refund please email Jeannie@CraftingJeannie.com with a copy of your purchase confirmation email.
The system does not allow me to refund any purchases over 30 days. If you would like a refund and have not downloaded the product, please submit your request prior to the 30 day mark.